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| Help |
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| Frequently asked questions
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What are my delivery days?
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You can establish your delivery days by emailing or contacting our telephone sales department.
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Can I have my order sent to an address other than my own?
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Yes but we will check this with you to prevent deliveries being misdirected.
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How do I cancel the order or change the delivery address?
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You must contact our telephone sales team by email or telephone. Please note an order is not cancelled until we have confirmed the cancellation to you.
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What is the delivery charge?
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Orders over £100 on your normal delivery days are free.
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How do I return products?
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You can request an RMA by accessing the order history and opening the relevant order the email button will send an email to one of our telephone sales team who will contact you.
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Where does Inman & Co. (Electrical) Ltd. deliver?
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We deliver to all UK mainland addresses.
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How will my goods be delivered?
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Within our normal delivery area we deliver on our own vans. We use selected couriers where necessary.
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How long will my order take to arrive?
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If the item is in stock and you have not requested another delivery date it will arrive on your next delivery. If the item is out of stock we will chase our suppliers and get it to you as soon as we can on the next available delivery. Your Area Sales Manager or our telephone sales department can advise you on the progress of your orders.
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What if my order doesn't arrive?
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Contact the customer care team on 0114 254 2400 who will track the progress of your order. You can see the status of your order on Webstore.
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How can I pay?
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You can pay your monthly account by BACS, cheques or major credit and debit cards. Please note we do not accept AmEx.
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How else can I contact Inman & Co. (Electrical) Ltd.?
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You can call us on 0114 254 2400 Mon-Fri 8.30am-5.30pm with any enquiries or to place an order.
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You can also fax us on 0114 254 2411.
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You can email us on sales@inmanswebstore.co.uk.
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